These terms and conditions govern your use of Juan Casino and apply to all registered players in the Philippines. By creating an account and using the platform, you confirm that you have read, understood, and agreed to everything outlined here. Please read this page carefully before you register or place any bets.
Juan Casino is open exclusively to players who are at least 21 years of age and are physically located in the Philippines at the time of play. By registering, you confirm that you meet this age requirement and that online gaming is permitted under the laws applicable to you. Only one account per person is allowed — creating duplicate accounts may result in suspension of all associated accounts and forfeiture of any balances. You are responsible for providing accurate and complete information during registration, including your full legal name, date of birth, and valid contact details. Any false information may result in account termination and cancellation of pending withdrawals.
Account verification is required before your first withdrawal can be processed. You will be asked to submit a valid government-issued ID such as a Philippine passport, driver's licence, or SSS/UMID card. Juan Casino reserves the right to request additional documentation at any time to comply with applicable regulations. Failure to complete verification within a reasonable period may result in account restrictions.
All transactions on Juan Casino are conducted in Philippine pesos (₱ PHP). Deposits are credited to your account balance once the payment has been confirmed through the supported payment channels. Juan Casino does not accept deposits from third-party accounts — the payment method used must belong to the registered account holder. Minimum and maximum deposit amounts may apply and are displayed at the time of transaction.
Withdrawal requests are processed to the same payment method used for the most recent deposit, where applicable. Processing times vary depending on the payment channel selected. Juan Casino is not responsible for delays caused by third-party payment providers or banking institutions. For a full step-by-step guide on how to request a cashout, visit the Withdrawal page. If you have questions about a specific transaction, the FAQ page covers the most common withdrawal queries.
All games available on Juan Casino — including slots, sports betting, and bingo — must be played in accordance with the individual game rules displayed on the platform. Winnings are calculated based on the applicable game rules and odds at the time the bet is placed. Juan Casino reserves the right to void any bet or game round where a technical error, system fault, or manifest error has occurred. In such cases, the affected stake will be returned to the player's account balance.
Any attempt to exploit software bugs, use automated betting tools, engage in collusion, or manipulate game outcomes is strictly prohibited. Juan Casino monitors gameplay for irregular patterns and reserves the right to suspend or permanently close accounts found to be in violation of fair use standards. Winnings obtained through prohibited methods will not be paid out.
From time to time, Juan Casino may offer bonuses, free plays, or promotional credits to eligible players. The specific terms of each promotion — including eligibility criteria, wagering requirements, minimum odds, and expiry dates — will be communicated at the time the offer is made. General bonus terms apply unless a promotion's specific terms state otherwise. Bonuses are non-transferable and cannot be exchanged for cash unless wagering requirements have been fully met.
Juan Casino reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. If a bonus is credited to your account in error, you are required to notify support immediately. Attempting to take advantage of an erroneously credited bonus may result in account suspension.
Juan Casino is committed to promoting responsible gaming for all Filipino players. The platform provides tools and resources to help players manage their gaming activity, including information on setting personal limits and self-exclusion options. If you feel that your gaming is becoming a problem, we encourage you to visit the Responsible Gaming page for guidance and support resources available in the Philippines. Players who are experiencing difficulties are encouraged to seek help from relevant support organisations.
Juan Casino reserves the right to impose account restrictions orenforce mandatory cooling-off periods on accounts where signs of problem gambling are identified, in line with responsible gaming best practices. These measures are applied in the interest of player welfare and are not subject to appeal during the restriction period.
You are solely responsible for maintaining the confidentiality of your account login credentials. Juan Casino will never ask for your password via email, chat, or any other communication channel. If you suspect that your account has been accessed without your authorisation, you must notify us immediately and change your password without delay. Any activity that occurs on your account before you report unauthorised access remains your responsibility. Juan Casino cannot be held liable for losses resulting from your failure to keep your login details secure.
You must not share your account with any other person or allow a third party to place bets on your behalf. Accounts found to be shared or operated by multiple individuals may be suspended pending investigation. Juan Casino uses industry-standard security measures to protect account data, but you are equally responsible for ensuring that the device you use to access the platform is secure and free from malware.
All content on the Juan Casino platform — including but not limited to logos, game graphics, text, software, and page layouts — is the property of Juan Casino or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any platform content without prior written permission. Unauthorised use of platform content may result in account termination and legal action where applicable.
Juan Casino provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect platform availability. Juan Casino will not be liable for any loss of winnings, data, or opportunity arising from platform downtime, connection failures, or delays caused by third-party services. To the maximum extent permitted by applicable Philippine law, Juan Casino's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
Juan Casino reserves the right to update or amend these terms and conditions at any time. When material changes are made, the updated version will be published on this page with a revised effective date. Continued use of the platform after changes have been posted constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates. If you do not agree with a change, you should stop using the platform and contact support to close your account.
These terms and conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from your use of Juan Casino that cannot be resolved through direct communication with our support team will be subject to the jurisdiction of the appropriate Philippine courts or regulatory bodies. Juan Casino operates in compliance with applicable Philippine gaming regulations and is committed to maintaining a fair and transparent platform for all registered Filipino players.
If you have questions about any of these terms, visit the FAQ page or review our Privacy Policy for additional information about how your data is handled.
Create your free Juan Casino account today and enjoy slots, sports betting, bingo, and more — all in Philippine pesos, from your mobile browser.